Reference

Terms That Cover Your 988bos Account

These terms set out what you agree to when you open and use your 988bos account — from how deposits via DANA, OVO, and GoPay are handled to how we manage access in eligible regions.

Account EligibilityWallet & Payment RulesAccess by RegionAccount ConductHow to Contact Us
988bos Terms That Cover Your 988bos Account
HOW WE HANDLE IT

Account Security and Your Rights

We keep your account data and wallet details secure using standard encryption across all connections. Here's how we handle the areas that matter most to your account.

Data Retention

We retain account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold by contacting support.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and desktop. No third-party ad cookies are placed without your consent. You can clear cookies from your browser settings at any time.

Account Security

Your account is protected by password and, where enabled, OTP verification tied to your registered mobile number. We never ask for your full password over chat or email.

Requesting Changes

To update your registered wallet — for example, switching from OVO to GoPay — contact support with your account ID and the new wallet details. Changes go through a short verification step before they take effect.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account, our support team handles policy questions directly. You can reach us through live chat, email, or our Indonesia-based help line — whichever fits your situation.

Live Chat Open the chat widget from any page on 988bos. Our team responds to account and terms questions during operating hours — no queue for policy queries.
Email Support Send your terms or account question to our support address. Include your registered account ID so we can pull up your details and respond accurately.
Help Centre Our help centre covers common terms questions — wallet verification steps, account eligibility, and how to request account changes — without needing to wait for a reply.

Common Questions About These Terms

Real questions from account holders about how these terms apply to everyday account use, wallet deposits, and access rights.

Account eligibility depends on your region and local law. Access is available where local law permits. You confirm eligibility when you complete the account registration process.

You can register one primary wallet — DANA, OVO, or GoPay — per account. To switch wallets, contact support. Withdrawals must go to the same wallet used for deposits as a fraud-prevention measure.

We may suspend or close an account that breaches these terms. We'll notify you by email and give you a chance to respond before any permanent action is taken, except in cases of fraud.

Contact our support team with your account ID and a data request. We'll compile what we hold on your account and send it to your registered email within the timeframe required by applicable law.

We notify you through your registered account before material changes take effect. Continuing to use your account after the notice period counts as acceptance of the updated terms.

The same terms apply across all supported regions in Indonesia, including Yogyakarta and other eligible areas. Access and specific features may vary depending on what local law permits in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.