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How 988bos Handles Your Personal Information

This page tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use the platform — and what we do with it.

Account data protectionDANA, OVO, GoPay payment dataCookie controlsYour right to access and deleteDirect contact for data requests

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HOW WE PROTECT IT

Data Handling You Can Check Against Your Account

We apply security measures at the account level, not just at the network layer. Every login triggers a session token tied to your device; if we detect a new device or an unusual location, we prompt re-verification before allowing access. Your payment data linked to DANA, OVO or GoPay transactions is encrypted in transit and at rest.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the platform loads on mobile. You can decline non-essential cookies from the cookie banner on first visit.

Account Security Layer Each account session uses a rotating token. Logging out on one device does not automatically close other active sessions — check your active sessions list in account settings and end any you do not recognise.

Data Retention Transaction records tied to DANA, OVO and GoPay deposits are retained as long as applicable law in eligible regions requires. Account profile data is removed within 30 days of a confirmed account closure request.

Your Rights You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Submit requests via live chat or email support.

What We Collect and Why We Collect It

988bos Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account, we collect your name, email address, mobile number and the details you submit during identity verification. During a deposit or withdrawal, transaction metadata — the wallet type (DANA, OVO or GoPay), the reference number and the timestamp — is logged against

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your account. We do not store your e-wallet PIN or full payment credentials on our servers. Session data, including device type, browser version and IP address, is recorded to detect unusual login patterns and keep your account secure. Players in Batam or anywhere else in Indonesia
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accessing the platform through a mobile browser generate the same session logs as desktop users — the data scope is identical. We use collected data to process your transactions, verify your identity, respond to support queries and, where you have opted in, send you account-related notices.
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We do not sell your personal data to third parties. We may share limited data with payment processors strictly to complete your transaction, and with fraud-detection services that help protect your account. Retention periods vary by data type: transaction records are kept as long as required
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by applicable law; session logs are cleared on a rolling basis. This policy applies where local law permits access to our services.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct or remove the personal data we hold on your account, contact our support team directly. We handle data requests separately from general account queries so your request reaches the right person without delay. Response times depend on request complexity, but we aim to acknowledge every data query within one business day.

Team online

Live Chat

Open the chat widget from your account dashboard. Select the data or privacy topic so your message routes to the correct team straight away.

Email Support

Send your request to our support address listed in the account help section. Include your registered mobile number so we can verify your identity before actioning the request.

Account Settings

Some data preferences — including marketing opt-outs and cookie settings — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Data on 988bos

These are the data and privacy questions we hear most often. If your question is not covered here, reach out via live chat or email and reference your account number so we can pull the right records.

We collect your name, email, mobile number and identity verification documents. During transactions, we log DANA, OVO or GoPay reference numbers and timestamps — not your wallet PIN or full credentials.

Only with payment processors needed to complete your transaction and fraud-detection services that protect your account. We do not sell your data to advertisers or unrelated third parties.

Contact support via live chat or email, select the privacy or data request topic, and include your registered mobile number. We verify your identity before sending any account data.

Yes. You can request deletion of your profile and non-transactional data. Records tied to financial transactions may be retained where applicable law in eligible regions requires it.

We use session cookies for login continuity and analytics cookies to monitor mobile load performance. Non-essential cookies can be declined from the cookie banner shown on your first visit.

Account profile data is removed within 30 days of a confirmed closure request. Transaction logs linked to DANA, OVO or GoPay payments are kept only as long as required by applicable law.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Games Help InfoAbout Us

How 988bos Handles Your Personal Information

Data Handling You Can Check Against Your Account

Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

Common Questions About Your Data on 988bos

01 What personal data does 988bos collect when I open an account?

02 Does 988bos share my payment data with third parties?

03 How do I request a copy of the data held on my account?

04 Can I ask 988bos to delete my account data?

05 How does 988bos use cookies, and can I turn them off?

06 What happens to my data if I close my account?

Privacy Policy

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