Reference

Your Rights and Our Rules at 988bos

Every account on 988bos operates under a clear set of terms — who can access the platform, how your data is handled, and what applies in your region. Access and eligibility depend on local law and where permitted in Indonesia.

Account EligibilityData & PrivacyJurisdiction-Dependent AccessContact RightsDANA / OVO / GoPay Wallet Policy
988bos Your Rights and Our Rules at 988bos
HOW WE HANDLE IT

Data, Cookies, Security and Retention

Your account data sits behind standard encryption at the transport layer. We collect only what your account requires — login credentials, wallet references for DANA, OVO, or GoPay, and session activity. We do not sell personal data to third parties. Cookie use is limited to session continuity and basic analytics; you can manage cookie preferences in your browser settings at any time.

Data Retention

We keep account records for as long as your account remains active or as required by applicable law. Closed accounts are retained for a standard compliance period before deletion.

Cookie Policy

Session cookies keep you logged in across pages. Analytics cookies help us understand how the lobby is used. No advertising cookies are placed without your explicit browser consent.

Account Security

OTP verification applies to login and to withdrawal requests. If you notice unusual activity on your account, lock it immediately via the account settings page and contact support.

Request a Data Change

To update or remove your personal information, submit a request through the Account Help Portal or email support with your registered wallet number as identity confirmation.

POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about your rights, need to request a data change, or want to understand how a specific policy applies to your account, our support team handles legal enquiries separately from general account help. Use the channels below and mention your account ID in every message so we can locate your record and respond accurately.

Team online

Live Chat

Reach the policy support team directly via live chat on the 988bos site. Reference your registered account ID and the specific clause you need clarified for a faster response.

Email Support

Send legal and data-handling queries to our support email. Include your registered DANA, OVO, or GoPay wallet number so we can match your account record without delays.

Account Help Portal

Log in to your account and open a support ticket under the Legal category. This path keeps your query on file and links it directly to your account transaction history.

Common Questions About Your Rights and Our Policy

Real questions from account holders in Indonesia about how these terms affect them — answered directly without legal jargon.

These terms apply to anyone who opens an account and accesses 988bos from Indonesia where local law permits. Eligibility is determined at the point of access based on your region.

Yes. Submit a data access request via the Account Help Portal or through email support. Include your registered OVO, DANA, or GoPay wallet number so we can verify your identity.

Wallet-linked transactions follow both our payment policy and your e-wallet provider's own terms. Delays caused by DANA or GoPay's verification steps fall outside our direct control.

Closed account records are retained for a standard compliance period as required by applicable law, then removed. You can request confirmation of deletion through email support.

Yes — the same policy set applies whether you access from Yogyakarta, Batam or elsewhere in Indonesia. No region-specific carve-outs exist; local law always takes precedence where there is a conflict.

Updated terms are posted on this page and take effect immediately upon publication. We do not send individual notifications, so check this page periodically if you want to stay current.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.